Smart Explorers

Walk through our doors and you’ll experience ingenuity at work. We are a team of smart people who boldly venture into the unknown and seek opportunity. We’re a collaborative environment where a variety of backgrounds bring diverse perspective. We think seriously while having a lot of fun along the way.

Who We Are

DatStat believes in making the world a healthier place by supporting health researchers and patient-centered organizations through innovative technology. Our Data Collection Platform powers many of the best research studies, clinical trials, registries, and care delivery programs worldwide. We’re proud to call Group Health, Seattle Children’s, COPD Foundation and many other health research and care leaders our customers. Our adventurous team works in Seattle’s happening Belltown area. Join us to help health research and patient-centered care achieve new possibilities for a healthier world.

Our Culture

In between our meetings, programming, writing, and other work that help make our company and customers successful, we like to partake in some “non-work” activities (which usually involves some sort of food or beverage).


We believe in our people, and we understand that the quality and happiness of their lives directly impact the quality of work. So we offer an excellent set of benefits.
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance & AD&D
  • Stock Options
  • Catered Breakfasts Weekly
  • Paid Time off 15 Days!

We are Hiring

We are looking for talented people to join our team.

Product Support Lead

Product Support Lead


As a Product Support Lead, You must be passionate about helping customers, having strong trouble-shooting and analytical skills, excellent verbal and written communication skills, be organized, work well in a team, demonstrate the ability to learn quickly and manage multiple priorities. The Support Lead is a product expert, providing guidance/assistance to our partners with a vast array of challenges including problem-solving, system troubleshooting, training, product functionality and day-to-day operations.

As an ideal candidate, you will have:
  • Bachelor’s degree with 2+ years of professional experience (education or work related to technology and support preferred).
  • Verbal and written fluency in English.
  • Excellent verbal and written communication skills, strong organizational skills and strong attention to detail.
  • Ability to analyze and resolve complex technology issues and communicate solutions to customers with varying technology backgrounds.
  • Must be enthusiastic, self-motivated, and a team player with the ability to think clearly under pressure.
  • Must possess ability to manage multiple tasks effectively in a fast paced environment.
Check out what you will be doing!
  • Investigate, prioritize and resolve customer issues with the DatStat products.
  • Provide customer support via telephone and the web based issue tracking system.
  • Escalate and follow up on issues as necessary to other departments and manage these issues to resolution.
  • Capable of working with minimal supervision and accomplish maximum results.
  • Partner with engineering team to provide understanding of product usage and identify confusion resulting from bugs or usability issues.
  • Hire, train and mentor other members of the support team.
Engagement Manager/ Business Systems Analyst

Business Systems Analyst/ Engagement Manager


As an Engagement Manager/Business systems Analyst you must help facilitate successful customization and deployment of DatStat’s Data Collection & Insight Platform. You’ll have the opportunity to work with our entire suite of products, consulting clients on best practices along the way. The primary responsibility of this role is to partner with our clients to fully understand their business requirements by conducting interviews with key project stakeholders and creating clear and concise requirements documentation that will be used to program the solution. This position requires the skills to elicit, analyze and understand client needs and work flows, evaluate systems, recommend strategies and communicate business needs to the project team.

As an ideal candidate, you will have:
  • Must have experience partnering with clients to elicit, analyze, translate and document business requirements, as well as writing detailed technical specifications for configuration/development.
  • Able to translate high-level information into details and distinguish solution ideas from requirements.
  • Demonstrated ability to manage requirements trace-ability through to QA.
  • Strong interpersonal and communication skills with the ability to negotiate and effectively engage with individuals across all levels of an organization.
  • Quick learner with the ability to multi-task in fast-paced, cross-functional team environment.
  • Ability to work independently and problem solve with little to no direction.
  • Demonstrated ability to exercise sound business judgment to determine logical solutions to complex problems.
  • Application / platform configuration experience is desired (SalesForce.com, Atalssian / JIRA, Sharepoint, etc).
  • Experience working in a services / software organization with experience participating in software development life cycle of full stack solutions preferred.
  • Experience working as a Program Manager within a software development organization is a plus.
  • 3+ years of experience with client-facing implementation projects desired.
  • Bachelor’s degree in management information systems or informatics desired.
  • Preference will be given to candidates with a background in research.
Check out what you will be doing!
  • Project Management and facilitation, from kick-off meeting to completion / handover to Account Management.
  • Interact with technical and non-technical team members to gather and document requirements, translate functional specifications into technology solutions.
  • Play the role of trusted advisor to our clients making best practice recommendations and guiding our clients on best use of DatStat’s Data Collection & Insight platform to meet their specific business needs.
  • Identify, communicate and document project risks and issues that may require changes to plans or scope.
  • Assist Engagement Managers with optimizing scope, benefits and risks or proposed projects and help manage internal and external customer expectations.
  • Analyze the impact of change requests and ensure all changes are documented and communicated to the project team.
  • Coordinate the delivery of services to corporate and research clients in the design, development and implementation of research; including questionnaire design, questionnaire programming, testing, research methodology and reporting.
  • Participate in all project life-cycle phases including design, development and user acceptance testing. Must be able to understand key deliverables within each phase as they apply to project scope and how those deliverables are affected by various dependencies and constraints.

DatStat participates in the E-Verify program

DatStat is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.