LOOKING FOR BOLD OPPORTUNITIES

Smart Explorers

Walk through our doors and you’ll experience ingenuity at work. We are a team of smart people who boldly venture into the unknown and seek opportunity. We’re a collaborative environment where a variety of backgrounds bring diverse perspective. We think seriously while having a lot of fun along the way.

Who We Are

DatStat believes in making the world a healthier place by supporting health researchers and patient-centered organizations through innovative technology. Our Data Collection Platform powers many of the best research studies, clinical trials, registries, and care delivery programs worldwide. We’re proud to call Group Health, Seattle Children’s, COPD Foundation and many other health research and care leaders our customers. Our adventurous team works in Seattle’s happening Belltown area. Join us to help health research and patient-centered care achieve new possibilities for a healthier world.

Our Culture

In between our meetings, programming, writing, and other work that help make our company and customers successful, we like to partake in some “non-work” activities (which usually involves some sort of food or beverage).

Benefits

We believe in our people, and we understand that the quality and happiness of their lives directly impact the quality of work. So we offer an excellent set of benefits.
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance & AD&D
  • Stock Options
  • Catered Breakfasts Weekly
  • Paid Time off 15 Days!

We are Hiring

We are looking for talented people to join our team.

Account Manager

Account Manager

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As an Account Manager, your big picture role is to engage and delight our customers through your ability to build strong relationships, understand our customers short-term and long-term goals, help them overcome any unique barriers or challenges related to the utilization of our software or services, and build a shared vision for how we can help solve their problems and make them successful in their efforts to make the world a healthier place. Practically speaking, you will play a key role on our sales team to help us grow and retain our loyal customers and grow accounts through new services and offerings.

As an ideal candidate, you will have:
  • A strong passion for technology and experience with enterprise software.
  • BS or equivalent work experience.
  • Obsession with follow-through.
  • Exceptional verbal, written, and interpersonal skills.
  • Previous experience in healthcare/health research industry (preferred).
  • Prior experience delivering software products, system integration and product development.
  • Understands and accommodates competing political demands in customer organization and displays strong situational analysis, problem solving and decision making skills.
  • Experience working in start-up/high-growth organizations with strong management and coordination skills, and ability to excel in a fluid, cross-functional team environment.
  • Embraces and lives DatStat’s values!
Check out what you will be doing!
  • Work with customers as a strategic partner to help them meet their business goals using DatStat’s products & services.
  • Nurture and expand our relationship with current customers and serve as an internal evangelist.
  • Serve as primary point of contact for product and service related inquiries to all customers not otherwise assigned to an Account Executive.
  • Drive customer engagement and utilization of DatStat’s products and services.
  • Coordinate resources and manage expectations across work teams (Sales, Product, Support, Services); resolve issues quickly and efficiently.
  • Become a subject matter expert in the features, benefits, and application of the DatStat Data Capture Platform and related applications.
  • Continue to educate and sell the value of DatStat’s capabilities.
  • Maintain a high rate of customer renewals and meet quarterly revenue upgrade targets.
  • Represent the Company, at the highest level, with all customers.
  • Bring positivity and teamwork to promote a culture of service, quality, integrity, and cooperation.
Engagement Manager

Engagement Manager

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As a Engagement Manager, you will lead clients through successful deployments of DatStat’s Data Collection Platform. You’ll have the opportunity to work with our entire suite of products, consulting clients on best practices along the way. This position requires the skills to analyze work flow, evaluate systems and formulate plans, recommending strategies and communicating the desires of clients to other members of a project team to ensure understanding of the clients’ challenges and goals.

As an ideal candidate, you will have:
  • 3+ years of experience with client-facing implementation projects.
  • Bachelor’s degree in informatics, computer science, psychology or other healthcare field.
  • Detail-oriented, organized, and customer focused.
  • Strong problem solving skills, flexible mindset, and the ability to adapt quickly in fast paced multi-task environment.
  • Excellent communication skills, technical aptitude, and strong desire to learn new things.
  • Working knowledge of HTML / Java / CSS / XML / SQL preferred.
Check out what you will be doing!
  • Project Management and facilitation of multiple projects, from kick-off meeting to completion / handover to Account Management.
  • Translate customer functional requirements into design and build requirements.
  • Liaise with client project team and build strong and successful relationships.
  • Manage project scope, timeline, risks, issues and action items in a pro-active manner in order to hit established go-live date.
  • Exercise problem solving skills to provide solutions for complex business problems when needed.
  • Provide the lead from a technical perspective, offering the best approach for systems implementation and integration where necessary.
  • Coordinate the delivery of services to corporate and research clients in the design, development, and implementation of research; including questionnaire design, questionnaire programming, testing, research methodology, and reporting.
  • Be the primary point of contact and advocate for client and partner organizations during development and implementation process to ensure expectations are exceeded.
  • Ensure all project requirements and/or objectives are properly documented. Continuously identify, implement and document process changes and improvements to enhance project performance.
Software QA Engineer

Software QA Engineer

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As a Software QA Engineer, you will play a key role on the engineering team to design, create, document, implement, and maintain test documents for complex on-demand functionality. You should be self-directed, team oriented, and care about what the customer wants from our products. This position requires healthy doses of initiative and flexibility in a very dynamic environment.

As an ideal candidate, you will have:
  • A minimum of 3 to 5 years experience with various testing methodologies, processes, and user acceptance testing.
  • Strong customer service skills and excellent verbal and written communication skills.
  • Ability and desire to work in a fast-paced environment and stay motivated and flexible.
  • Ability to work cross functionally to deliver resolution of technical, procedural, and operational issues.
  • Excellent problem solving and analytical skills.
  • Experience with the following technologies preferred: Microsoft Windows Server, Microsoft SQL Server, Microsoft .NET, IIS, and various testing and performance tools.
Check out what you will be doing!
  • Work closely with design and development staff to resolve issues during test cycles, product maintenance, and product release to ensure quality.
  • Act as QA on project teams to ensure delivery of a quality product that meets business and functional requirements.
  • Develop product test plans, including the maintenance and execution of a suite of test cases.
  • Perform functionality, system, integration, regression, and acceptance testing using manual methods utilizing available testing tools.
  • Maintain product test environments.
  • Monitor project compliance to standards (specifically CFR Part 11 Compliance).
  • Record all test results, and completely document defects and system errors.
Systems Administrator

Systems Administrator

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As the Systems Administrator, you will work with other DatStat operational areas in designing and maintaining the companies corporate and hosting infrastructure. Additionally, you will work with DatStat Engineering in defining the operational protocol and systems required in deploying and maintaining our current and next generation platforms using DatStat infrastructure and/or third party cloud infrastructure. Our platform will have you working with cutting edge web and cloud technologies, and you will play a key role as we revolutionize health research and healthcare delivery. You will need to be a self-starter who can operate in both a team and self-directed contexts. You will have a passion for delivering high quality web experiences, and care deeply about our customers. This position requires healthy doses of initiative and flexibility in a very dynamic environment.

As an ideal candidate, you will have:
  • Bachelor’s degree in Computer Science, Management Information Systems, or related field
  • A minimum of 2 years’ experience managing a Microsoft hosting environment (MS Windows Server, MS IIS, MS SQL Server, .NET Framework, etc.) and managing a Microsoft corporate environment (MS Windows desktop OS).
  • Strong customer success orientation, with a drive and proven ability to finding win/win scenarios.
  • Experience with Microsoft Windows networking topography including Domain Controllers, Active Directory and DNS. Exchange Server experience helpful.
  • Experience with Microsoft SQL Server Design, Implementation, and Administration Experience.
  • Experience or desire to learn and manage server hardware including diagnostics and basic repair and maintenance.
  • Experience or desire to learn about Microsoft Azure and / or other cloud computing environments and how to manage and maintain them.
  • Excellent verbal and written communication skills.
Check out what you will be doing!
  • Administer DatStat’s hosting infrastructure, including network, server, and storage devices inside Seattle based data center co-location facility.
  • Administer DatStat’s corporate IT infrastructure, including servers, laptops / desktops and other devices found within the enterprise (including MS Exchange, SCCM, etc.).
  • Develop and execute routine maintenance plan and targeted automation in support of DatStat’s hosting and corporate IT infrastructure.
  • Verify application uptime, execution and performance by conducting system audits of technologies implemented.
  • Contribute to the design and development of best-practices for hosting of DatStat’s enterprise software products in the DatStat cloud, including evaluation of future infrastructure scenarios based on forward looking strategic objectives.
  • Collaborate with DatStat executive stakeholders in assessing business risks and opportunities, providing advisory strategic and tactical perspective on infrastructure decisions.
  • Preserve assets by implementing disaster recovery, back-up procedures, information security, and control structures.
  • Maintain quality service by establishing and enforcing organization standards.
  • Maintain knowledge of regulations and policies related to DatStat’s business (HIPAA, 21 CFR Part 11, etc.).
  • Participate as a stakeholder in DatStat regulatory compliance processes, including maintenance of standard operating procedures related to DatStat’s corporate and hosting infrastructures.
  • Travel onsite to customer locations to support on-premise installations/upgrades, troubleshooting, and other customer enablement activities (travel expected: ~25%).
  • Field questions and requests from DatStat employees regarding their laptop/desktop hardware and software. Employee hardware/software environment includes Dell laptops and Apple MacBook computers running Windows 7, Windows Vista, Windows 8, Apple OS X, and Parallels.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

DatStat participates in the E-Verify program

DatStat is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.