What
is the object repository?
Ensure survey-wide consistency with the object repository,
a way to store, organize, and manage your survey-level
objects and questions—easily save, search and
re-use objects across surveys while maintaining object
usage history and saving time. The repository can be
set to restrict publish rights which ensures survey
designers across your system are presenting the same
question the same way and removes any worry that unapproved
objects are built into surveys.
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Does
DatStat Illume support customization?
DatStat Illume offers many capabilities for survey and
assessment design customization. Here are a few
of the ways you can customize your surveys or assessments.
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Survey-level
customization
allows you to control the look and feel of your
survey, including graphics, colors, personalization,
validation, data gathering and object organization
which offers flexibility, a better respondent experience,
improved response rates, and increased data accuracy.
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Multiple
question
types allow you to define how you ask the question
and gather the question-related data, which enables
you to leverage industry standards and your best
practices. |
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Multimedia
objects
enable you to upload image, sound, and video files
as survey–level objects into a central repository,
removing the need to host or reference files. |
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Custom
end pages
allow you to create one or more end pages that automatically
appear after users submit their survey based on
conditions you specify, allowing you to pipe in
information such as results or prize redemption
instructions. |
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Advanced
question logic and calculated variables
allow you to create a conversational survey –
presenting only relevant objects and questions based
on respondent profile, real-time responses, and
calculations. |
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Can
I create different question types?
Yes. With multiple question types, twenty-five question
formats—like select one, check all, and text—allow
you to define how you ask the question and gather the
question-related data. This enables you to leverage
industry standards and your best practices to offer
respondents ease-of-use and familiarity that can translate
to increased response rates and better results. Plus,
your customer-defined data validation ensures data are
input in the correct format which gives you cleaner
data.
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Can
we create survey templates?
Yes. Create templates to leverage style, object and
question organization, rules, and validation, and give
templates role-based access across your teams. Customer-defined
templates reduce survey design time while insuring consistency
across your system and among your respondents.
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How
can I manage respondent access to my assessments?
With respondent authentication management, you determine
whether you want your survey authenticated or un-authenticated;
authentication can be accomplished by appending preloaded
data in a unique survey URL, assigning a unique access
code, or asking the respondent to enter pre-known data.
This offers flexible respondent authentication capabilities
including methods to insure single responses, survey
completion, and individual analysis over time which
translates to better data integrity.
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Can
I easily analyze data across multiple time periods and
surveys?
Yes. Unlike other survey solutions, cross-survey and
cross-time analysis offers a convenient way to aggregate
and segment already collected data in a way that’s
meaningful for you, saving you time while giving you
more control over the data analysis process—gain
actionable insight more quickly and accurately.
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Does
DatStat Illume support multiple users with different
permissions?
Yes. With twelve role types, you determine which DatStat
Illume users have access to what data and what they
can do in the system—design, publish, view, email,
or manage participants. With a multi-site and multi-user
system, roles give you control over survey publishing
while ensuring confidentiality and security of the data
across the system.
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Can
I control who can and can’t publish surveys with
DatStat Illume?
Yes. With the multiple role types, you can set which
users can publish surveys. Survey designers without
publish access can check surveys in while publishers
can view checked-in surveys and publish appropriately.
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Does
DatStat Illume offer panel management capabilities?
DatStat’s participant management allows import/export
of participant lists, including defining custom fields
and uploading preloaded respondent data. Data management
and reporting allow you to slice and dice the data.
The Software
Development Kit (SDK) enables additional advanced
panel management capabilities and integration with existing
databases for seamless participant management.
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Can
I perform onsite interviews with individual respondents
if I have no access to the Internet?
Yes. There are a number of options available to researchers
when Internet accessibility is minimal. One option
is to use a laptop with a wireless card through your
mobile carrier to obtain an Internet connection. This
method has been used successfully by DatStat customers.
Another option is to collect data in a multi-method
format with data gathered on paper when the internet
is not available. These data can then be entered
into the Illume survey, still benefiting from Illume’s
real-time validations and data checking capabilities. A
code for “paper entry” can be inserted into
the database to allow for comparisons between methods.
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Can
I do data entry, or double data entry?
Yes. Sometimes it is just not possible to collect all
of your data via the Internet. In those circumstances,
DatStat Illume can serve as a data entry mechanism. Advantages
include real-time validations to ensure data are of
the correct type and format, and immediate access to
the data via the Web Console. In addition, Illume can
be configured for double data entry, such that inconsistencies
between entries are flagged for correction.
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Can I publish reports to non-DatStat Illume users?
Yes. The DatStat Extranet offers customers a cost-effective way to securely share
project-related reports with an unlimited number of administrator-approved project
stakeholders. DatStat Illume users can set up reports to automatically run over
time which removes the hassles associated with creating manual reports over and
over. This increased flexibility encourages results sharing and increases
productivity while maintaining data security.
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What
is the DatStat Illume Software Development Kit (SDK)?
Through Illume’s open API, the SDK allows you
to easily integrate DatStat Illume into your existing
data infrastructure and create additional customization.
The SDK exposes a number of areas of the application
and database to enable a broad range of custom capabilities
for your surveys as well as interactions between the
survey data in DatStat Illume and other systems in your
environment.
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Does
DatStat Illume support multiple languages?
Yes. With the Translation Module, translation-enabled
Illume works with your third-party translation vendors
or in-house translators enabling you to design and run
surveys in over 100 languages—launch a single
survey with multiple translations and save time on design
and analysis. Translated assessments help you reach
your entire audience and ensure more accurate responses
from those whom English is not their first language.
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Purchasing
How
is DatStat Illume purchased?
Customers purchase DatStat Illume based on a
licensing model. There is a base price for the Illume
product that includes one named user. Additional named
users are a separate charge which allows customers to
cost-effectively scale Illume within their organization.
Click here for purchase
options
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Does
DatStat offer upgrade assurance?
Yes. DatStat eases the cost and process for future upgrades
with the Annual Upgrade Assurance (AUA) plan.
This annual fee is part of the DatStat Support offering
and includes all future releases of the product ensuring
your organization receives all product upgrades, upgrade
training and support.
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Does
DatStat host the application or can we host Illume at
our facility of choice?
DatStat Illume can be purchased for your organization
one of three ways: on-premise at your facility of choice,
hosted by DatStat, or hosted and managed by DatStat.
Plus our installation experts are available for a seamless
hosted or on-premise deployment.
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On-premise:
Onsite deployment is available for organizations
that have strict software implementation requirements
and need to host and manage Illume at a facility
of your choice. |
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Hosted:
When timing is critical and IT resources scarce,
DatStat will setup, install, and host your Illume
application on our secured servers. Your organization’s
Illume-related information resides in its own contained
environment and is managed by your system users. |
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Outsourced:
For immediate or ongoing needs, DatStat Illume is
DatStat hosted and DatStat managed. Our Client Services
team becomes your research partner. They bring their
research background and best practices to design
and manage your DatStat Illume surveys and assessments,
quickly solving your needs. Learn
more. |
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How
do we know if we should deploy DatStat Illume on-premise
or DatStat-hosted?
There is no hard and fast answer to this question but
here are some details that could help you think about
which option is best for your organization. |