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"The real-time insight we discovered with DatStat Illume enabled us to make program, benefit, and service changes that increased our membership enroll­ments three-fold, and in turn, our revenues."

 - Kathi Jones l Executive Director     Microsoft Alumni Network
Business
Scientific Research

 

Product flexibility means
solutions that meet your needs.
 

DatStat Illume’s robust capabilities offer organizations the ability to utilize a single application for a wide variety of data collection and management needs without requiring technical customization and complex changes in process.

Customers rely on DatStat Illume to perform the following:

  • Customer Service
    • Customer satisfaction
      Call center feedback
      Post-incident evaluation

  • Professional Services
    • Training feedback
      Quizzes and certification tests
      Services needs assessment

  • Product development
    • Demand estimation
      Concept testing
      Usability
      Product feedback/ feature requests

  • Human Resources and
         Operations
    • Employee satisfaction
      HR program feedback
      Form replacement

  • Marketing
    • Online focus groups
      Target profiling/ market segmentation
      Brand, message, and campaign testing

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